In recent weeks, our world has changed in unimaginable ways – shifting how consumers work, shop, play, travel, and live. Given new restrictions and consumer preferences, the world of digital advertising and media habits have transformed as a result.
While IAB NewFronts may look different this year, Vibenomics is excited to be a presenter at this year’s immersive, digital event. Planned around the theme ‘Insight. Inspiration. Transformation.‘, there could not be a better time for brands and agencies to be introduced to our unique offering – Audio Out-of-Home™ advertising. Brands and agencies are seeking innovative ways to spend unallocated dollars and new offerings continue to emerge as buying behaviors change.
“Just look around at the innovation we are seeing in production, storytelling, and building immersive virtual experiences. That’s how fast things have changed. This is one NewFronts no one should miss,” notes David Cohen, IAB President
As a new entrant to the advertising market & first-of-kind offering, the IAB NewFronts event will be critical to the continued acceleration of our Audio Out-of-Home™ advertising growth. “Vibenomics is an evolutionary change for a new category of ad spending. We bring in-store media into programmatic’s world with ease of buying, targeting, transparency and proof of performance through POS attribution. IAB Newfronts is an ideal showcase for the great things we have been developing and are now ready to share our insights with this buying audience,” says Paul Brenner, President of Audio OOH and Chief Strategy Officer for Vibemonics.
We are eager to introduce the Vibenomics Advertising Market to the world’s largest brands and the research supporting the power of audio advertising alongside other confirmed presenters like Hulu, Youtube, Facebook and more.
Read the full release from IAB about the digital experience and confirmed presenters here.
Vibenomics, a location-based Audio Out-of-Home advertising and experience company, today announced it has raised $6 million in Series A funding to further its momentum in the advertising market. The round was led by BIP Capital and brings total company funding to $13.5 million. The funds will largely support the expansion of convenience stores and grocery retailers in the Vibenomics Audio OOH™ Advertising Marketplace.
By combining licensed, background-music playlists and commercial spots paid for by brand advertisers, Vibenomics helps businesses with physical locations enhance store sales, enrich the customer experience and receive a share of advertisement revenue. The company enables brands to talk to shoppers directly at the point-of-sale inside thousands of retail locations through Audio OOH advertising, impacting immediate purchase decisions.
“Our team is pioneering programmatic Audio OOH media and has emerged as a resounding success story of how a traditional ad medium committing to digital transformation can achieve significant growth in both revenue and share of ad spend,” said Brent Oakley, co-founder and CEO of Vibenomics. “We will use this Series A investment to accelerate product development and scale go-to-market execution, building on the momentum we’ve already seen in only a short period of time.”
According to a recent study by MAGNA, listeners are 35% more receptive and open to audio ads than viewers. Built for both location-based businesses and advertisers, Vibenomics has reached incredible scale at a rapid pace. The company has added over 100 brand advertisers in more than 4,000 locations across 48 states — reaching over 150 million people — and provides a vehicle for retailers to monetize their private, physical-location airwaves to transform a legacy expense into a new profit center.
“Vibenomics is a fresh new way to reach shoppers at the point of making purchase decisions,” said Paul Iaffaldano, chief investment officer at BIP Capital. “It has an amazing effect on both impulse items and brand preference within competitive categories.”
In addition to the funding, Vibenomics recently welcomed several key brands to its customer base, including convenience store chain Kwik Trip, and additional national retailers being announced in Q2.
“When Vibenomics approached the Kwik Trip team, the technology and revenue model was something I’ve never seen in this space before,” said Mark Meisner, Director of Marketing and Advertising at Kwik Trip. “We typically see 8 million or more transactions a week in our stores and, with that amount of ears and eyes, we have a unique opportunity to impact buying choices. When I first took a deep dive into the Vibenomics model, I saw the potential to offset costs to the stores for in-store music and potentially generate ad revenue. The model itself made sense to me and the technology was clean as far as installation and logistics. Vibenomics has been a great partner in accommodating our business needs.”
BIP Capital is recognized as one of the most active venture investors in the Southeast, serving entrepreneurs, investors, and operators to grow the emerging company ecosystem. It applies experience and process to make investment decisions and operational recommendations, allowing its portfolio companies to achieve and stay on a glide path of growth. Areas of focus include Enterprise SaaS, Healthcare IT, Digital Media, Dev Tools, and MarTech.
Vibenomics, Inc. is a location-based Audio Out-of-Home™ advertising and experience company that powers audio channels for retailers, giving brands the ability to talk to shoppers directly at the point of sale. With its powerful cloud-based technology, licensed background music library, data integration capabilities, full-service team of audio experience experts, and network of on-demand professional voice talent, the company provides the right revenue-enhancing vibe for over 100 advertisers in more than 4,000 locations across 48 states, reaching over 150 million people.
Delivered through flexible plug-and-play mobile tablet devices, Vibenomics dynamically broadcasts hyper-targeted, in-stream audio advertisements and curated playlists within any combination of locations across its swiftly growing national footprint, unlocking a powerful new shopper marketing channel for reaching consumers during the critical final footsteps along the path to purchase. Through a first-of-its kind partner program, retailers can receive a portion of revenue for all advertisements sold by Vibenomics that play within their locations, giving them the ability to monetize their private airwaves and transform a legacy expense into a new profit center.
Vibenomics, provider of custom streaming radio stations for thousands of points of interest and the industry’s first audio out-of-home™ (OOH) programmatic advertising marketplace, has promoted Paul Brenner from Chief Strategy Officer to President and Chief Strategy Officer and expanded its sales team adding seasoned advertising industry veterans Josh Pyne and Brian Liebler. Mr. Brenner will own the overall vision and go-to-market strategy for Vibenomics’ audio out-of-home advertising.
“The market reception and growth trajectory of audio out-of-home advertising has been astounding, and there is no more capable leader than Paul Brenner to accelerate our momentum in this exciting space,” says Brent Oakley, CEO and Co-Founder of Vibenomics. “When Paul joined Vibenomics six months ago, it marked a clear turning point in our company’s evolution as a premiere destination for marketers who want to influence shoppers as they take those final footsteps on the path to purchase, and he has earned the full support of our entire team.”
To support the rapidly growing marketplace inventory and demand from national brands and agencies for Audio OOH™ advertising, the company has named Josh Pyne Vice President of Ad Sales, reporting to Mr. Brenner. Mr. Pyne assumes leadership of an existing team of category direct advertising account executives who work with Vibenomics Ad Market partner retailer category vendors. The company also hired New York-based Brian Liebler to be Director of National Ad Sales.
“Traditional audio, OOH, and retail media are in the midst of a digital renaissance along parallel paths that converge at Vibenomics, putting us in a unique position that resonates with a range of media buying disciplines tapping into a variety of budget sources,” says Mr. Brenner. “Josh Pyne has the right leadership experience scaling emerging media channels to seize upon this transformative opportunity. He is well on his way to building a world-class ad sales organization with the addition of respected industry veteran Brian Liebler who gives us a crucial local presence on the ground in New York.”
Before joining Vibenomics, Mr. Pyne oversaw global channel partnerships with data-driven marketing agencies and consultancies for 2 years as part of Equifax’s Enterprise Alliances organization. Earlier in his 15-year career, Mr. Pyne gained both agency and publisher side experience defining go-to-market strategy and providing executive-level sales leadership throughout the emergence of digital, mobile, and programmatic advertising. Roles included VP of Strategic Partnerships for ChaCha, VP of Account Strategy at LEAPamp, and VP, Engagement Strategy for Caperion. Mr. Pyne holds an MBA from the University of Indianapolis and a BS from Georgetown College where he played football. He is also currently a Partner at Bluegrass Snack Co, giving him unique insight on retail media from the perspective of a category vendor.
Previously, Mr. Liebler served as Vice President of Sales, US at Launchmetrics and before that, was Vice President of Advertising Sales at Whisper. He was also Vice President of Advertising Sales & Business Development at ooVoo, and over two decades, held positions of various seniority at ChaCha, Alloy Media + Marketing (now Defy Media), Y2M: Youth Media + Marketing (acquired by Viacom’s mtvU now Cheddar), XOS Digital, and CO-ED Magazine/COED Media Group (acquired by bluTonic). Mr. Liebler holds an M.B.A. in marketing from Seton Hall University.
Vibenomics, Inc. is a location-based Audio Out-of-Home™ advertising and experience company that powers custom radio stations for retailers, giving brands the ability to talk to shoppers directly at the point of sale. With its powerful cloud-based technology, licensed background music library, data integration capabilities, full-service team of audio experience experts, and network of professional voice talent available on-demand, the company provides the right revenue-enhancing vibe for over 100 advertisers in more than 4000 locations across 48 states, reaching over 150 million people.
Delivered through flexible plug-and-play mobile tablet devices, Vibenomics dynamically broadcasts hyper-targeted, in-stream audio advertisements and curated playlists within any combination of locations across its swiftly growing national footprint, unlocking a powerful new shopper marketing channel for reaching consumers during the critical final footsteps along the path to purchase. Through a first-of-its kind partner program, retailers can receive a portion of revenue for all advertisements sold by Vibenomics that play within their locations, giving them the ability to monetize their private airwaves and transform a legacy expense into a new profit center.
Founded in 2016 in Indianapolis as Fuzic, the company rebranded to Vibenomics in 2017 and is backed by $7.6 million in investments. Vibenomics was named a 2020 Best Place to Work by the Indiana Chamber of Commerce and is a finalist for “Scale-Up of the Year” in the 2020 TechPoint MIRA Awards, the biggest tech awards program in Indiana.
Vibenomics, provider of custom streaming radio stations for retailers, today announced the launch of a Convenience Store Audio Out-of-Home™ Advertising Marketplace that will generate new revenue for participating stores and help shopper marketers target customers in-store with a new form of retail media. The Marketplace launches with 4000 convenience retail locations in the U.S. across 48 states and by year’s end, will grow to more than 9000 stores.
The C-Store Audio OOH™ Ad Market provides a share of revenue to convenience stores for each campaign that runs in their locations while relieving the cost of selling and managing ads, which is handled entirely by Vibenomics, giving c-store operators the ability to generate profit and an opportunity to offset the traditional cost of business music licensing.
“What had been a cost center for providing background music feeds, can now be a new revenue stream for convenience stores, with material effect on c-store margins,” says Brent Oakley, CEO and Co-founder of Vibenomics. “Convenience store operators appreciate the unique partner program we have developed that enables them to transform the legacy music providers into a new revenue generating engine for their business, and a disruptive new marketing tool for their vendor categories.”
Martin & Bayley Inc. (DBA Huck’s), operator of 123 large-format convenience store locations across Illinois, Indiana, Kentucky, Missouri, and Tennessee, has beta tested the Vibenomics Audio Out-of-Home™ Advertising Marketplace resulting in significant sales lift and return on ad spend for its vendor category advertisers, including a 21% increase in sales for an energy drink product.
“At Huck’s, we are constantly looking to enhance the customer experience in each of our stores, while raising the bottom line,” says Jon Bunch, Director of Marketing Business Development for Huck’s. “Our category partners are excited by the new Huck’s Radio audio OOH advertising ability, and my team is pumped to be moving more product and creating a new profit center all while enhancing the in-store experience, thanks to Vibenomics.”
To better quantify the Audio OOH™ opportunity, Vibenomics leveraged location intelligence from SafeGraph alongside US census block insights to analyze visitor behavior and demographic characteristics across more than 150,000 individual points of interest in the convenience store industry. The results of this analysis are available to download as an infographic titled ‘Profile of a Convenience Store Shopper’. When compared to industry averages, the Vibenomics C-Store Audio OOH™ Ad Marketplace locations had:
The technology that powers Vibenomics enables brands to target the precise audience profile, behaviors, and locations that maximize conversions. Advertisers can choose to provide their own creative assets, or rely on Vibenomics’ full-service sonic branding studio to produce custom audio spots as a value-add, for campaigns ranging from general use national spots to highly personalized hyper-local or retailer co-branded media strategies.
“With the innovation and explosive growth happening in convenience, this retail sector has emerged as a natural fit for Vibenomics that enables our audio out-of-home advertising to reach the majority of US consumers during those critical final footsteps along the path to purchase for a diverse range of product categories,” concludes Mr. Oakley.
Vibenomics, Inc. is a location-based Audio Out-of-Home™ advertising and experience company that powers custom radio stations for retailers, giving brands the ability to talk to shoppers directly at the point of sale. With its powerful cloud-based technology, licensed background music library, data integration capabilities, full-service team of audio experience experts, and network of professional voice talent available on-demand, the company provides the right revenue-enhancing vibe for over 100 advertisers in more than 4000 locations across 48 states, reaching over 150 million people.
Delivered through flexible plug-and-play mobile tablet devices, Vibenomics dynamically broadcasts hyper-targeted, in-stream audio advertisements and curated playlists within any combination of locations across its swiftly growing national footprint, unlocking a powerful new shopper marketing channel for reaching consumers during the critical final footsteps along the path to purchase. Through a first-of-its kind partner program, retailers can receive a portion of revenue for all advertisements sold by Vibenomics that play within their locations, giving them the ability to monetize their private airwaves and transform a legacy expense into a new profit center.
Founded in 2016 in Indianapolis as Fuzic, the company rebranded to Vibenomics in 2017 and is backed by $7.6 million in investments.
Since our launch in 2017, Vibenomics has helped thousands of location-based businesses and connected cities create and control the right audio “vibe” in their environments driving enhanced sales and enriching visitor experiences. In the process, we have created a national footprint that we know will be much sought after by both audio and out-of-home (OOH) advertisers. Today, we are pleased to announce the launch of the Vibenomics Audio Out-of-Home Advertising Marketplace, offering advertisers access to 150 million on-the-go consumers in the places where they shop, work, travel, and play.
To shepherd the official launch of our Audio Out-of-Home Advertising Marketplace, Vibenomics has brought on visionary broadcast and technology veteran Paul Brenner, a former President of NextRadio/TagStation and SVP of Emmis Communications, to serve as Chief Strategy Officer.
Prior to developing our new Audio Out-of-Home Advertising Marketplace, the Vibenomics team spent two years focused on building a location-based audio experience solution that’s easy to use for a single site, yet powerful enough to handle the most complex demands of multi-site organizations. The result was a complete solution for managing audio experiences that combines cloud technology with full-service audio programming and content production capabilities. Our audio experience offering has quickly scaled to over 4,000 environments, reaching over 150 million unique visitors annually with just the right mix of licensed background music, professionally recorded voice messaging, and live announcements.
The right music and announcements enable retailers, chains, and connected cities to create differentiated experiences that engage audiences in memorable, non-intrusive ways when and where other mediums cannot. That’s the power of Vibenomics: enabling locations to dynamically control their vibe ensuring an environment conducive to building brand loyalty and driving higher sales.
The appeal of audio out-of-home advertising as part of the shopper marketing mix has already attracted over 100 local and national advertisers who participated in an 8-month beta testing program with targeted ads running in retail stores, attractions, and public spaces such as Royal Farms, Ricker’s (acquired by GetGo), Georgia Street in Downtown Indianapolis, The Waterpark at Monon Center, and Grand Park Sports Complex. Participating advertisers include Monster Energy, Live Nation, General Mills, Body Armor, Pepsi, Purdue University, and Red Bull. Brand advertisers as well as our advertising marketplace locations reported consistently positive results, with a retail chain partner achieving 42% sales lift and $1.9 million incremental revenue for an entertainment category advertiser.
“How and where audio is consumed is changing rapidly with the emergence of podcasting, streaming services, and smart speakers, but inventory has been limited. Vibenomics is enabling brands to make the most of the emerging digital audio ecosystem by unlocking a whole new placement option that serves both the audio and OOH advertiser markets. We will build up our Audio Out-of-Home Advertising Marketplace with real-time custom branded and curated content, dynamic music and programmatic advertising across all marketing verticals and categories.”
— Paul Brenner, Chief Strategy Officer
Our customers, as well as the broader audio and OOH advertising ecosystems, all echo the same message about the potential for our new audio out-of-home offering. Here’s what our Executive Chairman Scott McCorkle had to say about this important new direction for Vibenomics:
“The OOH market is expected to grow from $8 billion to $11.5 billion through 2022, and we are already taking market share from others by offering more efficiency and better results. The Vibenomics Audio Out-of-Home Advertising Marketplace is proving very attractive to national advertisers. They want to reach the unique audience we have created and amplify the voice of their brands in an entirely new way – right at the point of sale – when it matters most.”
— Scott McCorkle, Executive Chairman, Vibenomics
The Out of Home Advertising Association of America reports that the out-of-home (OOH) industry is experiencing growth not seen in more than a decade. Revenue grew 7.7% to nearly $2.7 billion for the second quarter of 2019 compared to the same period in 2018, marking the sector’s highest quarterly growth since 2007. For the first half of the year, revenue was up 7%. The strong quarterly growth occurred across all four major OOH channels: billboards, street furniture, transit and place-based. Moreover, nearly 70% of the top 100 advertisers in the space increased their spend in the second quarter compared to the same timeframe last year, while 25% more than doubled their OOH investment.
For more about Vibenomics, you can read our story here.
Lee Marcum, CEO of Jack’s Donuts, was recently featured as a guest on the Hard Stop Podcast where he discussed the tangible ROI realized across all his locations since rolling out “Jack’s Donuts Radio” through Vibenomics Audio Experience Software (AES) and the Vibenomics Ad Market.
The Vibenomics & Jack’s Donuts partnership began in 2017 when both organizations were in important growth phases of their businesses – Jack’s Donuts with only four locations (now with over 20!). At that time, Marcum didn’t realize that private radio networks with promotional messages – like what was heard in “Big Box” stores would be an option that was available to him as a small business owner.
When rolling out Vibenomics, Marcum and his team utilized the software for the promotion of their active deals. They found that during high traffic periods – typically Saturday and Sunday mornings – they had long lines, causing their retail associates to miss out on opportunities to upsell daily specials or promote initiatives like fundraising and catering with their captive in-store audience waiting to order.
Promotional in-store audio marketing messages were the perfect solution. Now, the speaker system in each Jack’s Donuts location is not just for background music, evolving into an entirely new in-store marketing channel that elevates the customer experience, and drives higher transaction amounts. The icing on the cake donut: with audio messaging inventory Jack’s Donuts doesn’t use for self-promotion, they’ve opted in to enable outside advertisers to speak to their customer base, generating additional revenue for Jack’s Donuts through a Vibenomics Ad Market partner revenue share program.
“[Vibenomics] is putting more money in our pockets than the thousands of dollars that we were spending on traditional advertising” – Lee Marcum, CEO
Outside of achieving measurable financial returns, Marcum notes that the biggest difference from their previous audio provider is Vibenomics’ fresh and innovative approach to advertising. Click below to listen to the full interview.
When it comes to music in your business, there is a lot to consider. All too often, business owners make the mistake of playing the music they enjoy versus the music that could actually provide a noticeable impact to bottom line. As seen in 2005 research completed by the American Psychological Association, music was the key sensory factor in making impulse buyers purchase more, and of those that made an unintentional purchase, it was noticed that these purchasers dropped nearly $30 more than planned when exposed to music in the store.
However, there is no “one-size-fits-all” method for determining what will work best for your space. Outlining business goals — selling more, retaining customers, providing an outstanding experience — can help develop a winning audio strategy. From improved mood, to altered perception of time, to the development of a desired emotion, the benefits of audio are clear. Three elements have research-backed effects on consumer behavior in-store, and should be considered when determining what playlist should come from the speakers in your space:
Research has found that tempo is closely correlated to the actions that a consumer subconsciously takes. For business owners, this is incredibly powerful, as you have the ability to dictate exactly how you want customers to behave. It has been shown that slower music keeps people around longer, which typically results in visitors purchasing (up to 32%!) more as duration increases. For example, slow music played in restaurants caused customers to eat slower and spend a noticeably greater amount on alcohol — perfect for fine dining establishments, or the afternoon lull. However, if a fast-casual restaurant is experiencing a dinner rush and a shortage of tables, faster-paced music can make patrons believe they have occupied the space longer, thus turning tables faster as a result. The tempo of the background music in a space can not only provide a tangible change in the atmosphere of the business but can alter the mood of visitors in a positive manner when thoughtfully executed.
The volume of music also is important to consider when utilizing audio in your space. While most research agrees that the volume of music should match the energy of the patrons of your space, there are a few additional factors to consider. First, loud music has been correlated to less time spent shopping when compared to softer music played in stores. Additionally, young shoppers tend to respond better to music played in the foreground of a space, versus older shoppers who typically stay in a space longer when music is in the background. Determining specific business goals will help define exactly where your volume dial should sit. The Association for Consumer Research found that loud music will keep customers constantly flowing through a space, whereas quieter tunes will help customers stay and enjoy the ambiance a little longer.
The genre of music to play in a store is fairly dependent on the ideal customer for a business. Family-friendly establishments have seen better results when country music is played since 42% of Americans listen to and prefer that genre. However, high-end liquor stores have seen customers leaving with more expensive bottles of wine when classical music is guiding them through the space. Consumers have noted that classical music has made them feel more sophisticated, and therefore, they wanted their purchase to reflect that feeling. This is also apparent during the holiday season, as retailers have noticed higher purchase rates of festive goods when Christmas music is playing versus a non-seasonal playlist. Music has the ability to connect with a specific emotion, making customers feel something in regards to a product, rather than think about the purchase. Additionally, determining what genre most closely relates with your target market is important because you may want to avoid it, as research showed that consumers spent 8% less time shopping when they heard recognizable music versus unfamiliar tracks because they perceived time to pass more quickly.
The right music cannot only help customers stay longer in your space, but also can make them excited to come back. However, perfecting your playlist can take precious time and attention away from your business. Audio Experience Solution can make your job easier with a library of curated playlists, thoughtful scheduling capabilities, and access to professional voice talent to speak directly to your customers — saving business owners time and energy, while still allowing them to reap the benefits that come with tailoring the customer experience. The right music, at the right time, can influence customers to stay longer, spend more, or feel more positively about their experience. Music can reinforce a message and emphasize the influence of the entire, holistic shopping experience on customer behavior creating happier customers and a better bottom line.
Interested in learning more about using an Audio Experience Solution (AES) platform and how audio can revolutionize the customer experience in your space? Request a demo of Vibenomics today and learn how you can start creating on-brand music and messaging for your customers.
You’ve poured countless hours into your brand — perfecting every pixel of your logo, crafting the perfect slogan to walk the line between “to the point” and “can’t get it out of my head,” and your Pantone color codes are the only numbers you can remember these days. Your brand is your baby, and rightfully so, but what are you doing to protect it in your space?
Your brand heavily determines how both new and loyal customers interact with your business. While it feels like you’ve really made it when your brand attributes finally get the street credit they deserve, these tangible parts of your brand are simply ways to spark thought. By controlling your brand and extending it through your space, your customers are given a full-circle experience that can differentiate you from your competitors. An Audio Experience Solution (AES) allows you to help dictate the customer experience and further solidify your brand in the mind of consumers while they are in your space. The following are some additional benefits that tapping into your customers’ auditory senses can have on your business:
The right music can create the feeling that your visual brand attempts to provide, with the ability to strike on additional emotional factors that visuals cannot do alone. Having your vibe match consumers’ previously established perception of your brand will only improve the overall in-store experience. Pairing your product with the perfect tunes will create brand associations that extend beyond your walls and provide a more continuous experience. With all of the unique features, such as thoughtful messaging strategy, enterprise control, and API integration that only an AES system can provide, your company has the ability to create a unique in-store experience for customers, only strengthening brand associations.
The best place for your brand to be is top-of-mind! A good playlist can make the in-store experience more enjoyable, but a well-used Audio Experience Solution can keep customers coming back. Carefully curating the playlist and messaging can target customers in a way that makes them feel like valued members of the organization. Targeting your ideal customers through the thoughtful use of today’s top hits, fan favorites, or the best classics can not only make them feel at home in your environment but also add another sensory element to your brand and make the experience within your space feel more individualized and unique.
Promise the lowest prices? Support a charitable organization? Sprinkling in audio messages in-store can spark attention and remind customers of company values — further establishing the brand and keeping it memorable. Additionally, catching customer attention can help them engage in your brand mission beyond simply purchasing your product or service.
Interested in learning more? Request a demo of Vibenomics today and learn how you can start creating on-brand music and messaging for your in-store customers using the pioneering Audio Experience Solution.
Audio marketing is becoming more and more recognized for its effectiveness. If a business chooses to supplement its in-store audio strategy with digital displays, it can only serve to strengthen the business’ message, enhance customer and employee experiences, as well as help to grow business organically.
Digital signage is a great way to provide information and entertainment in a tech savvy way. Guess what else does that? You guessed it: audio. Using in-store audio can direct customers to the displays for information, interactive experiences, video clips, or even live social feeds. Digital displays can also be an excellent resource for bettering the overall customer experience, but prove to be even more effective if accompanied with informative audio messaging.
Finding the best display screens for the space and managing audio with on-demand messaging can be the one—two marketing punch a business needs. But how do all of those mediums work together? Here are 5 ways in-store audio can supplement and strengthen a digital display strategy.
How many times have customers walked right on by a digital display without even glancing at it? Even the best, most well-thought out displays can be missed by a customer too busy on their phone, wrangling a child, or talking to a friend. Use in-store audio messaging to help alert that customer, regardless of what is distracting their eyes at the moment.
It’s also important to keep in mind that not everyone reads at the same speed. If the display changes too quickly or has too much content, customers may miss it. And if they miss it the first time, it’s unlikely they’re waiting for the message to come around again. By offering the information in two ways—one on the display and one on audio—customers won’t miss the important message.
Social media is an opportunity to showcase not just products, but happy employees and customers. By sharing those types of messages, a business can spark additional engagement and gain traction on social media channels. Just as important, people like to see their name—or in this case, their handle—in lights. Tying social media, digital display, and in-store audio is a trifecta of marketing strength.
Use in-store audio to tell customers that if they tweet or post a picture, it may be featured on the digital display at the front of the store. Make it a fun contest; encourage them to take a picture of their favorite product, and share why they love it. Tying these three elements together can create unique, buzzworthy content customers and the business alike can benefit from.
Even the best employees can occasionally fall flat on a sales pitch or an upsell opportunity. Digital signage can give customers the most subtle of pushes just by directing their attention to the displayed image or text. Encouraging customers to view the image or watch to see a new way a product can be used or styled through an in-store announcement can help connect to the visual—and can be just the thing to push the sale over the edge.
Using displays to showcase photos of current or prior events to promote upcoming happenings is a great way to get customers excited. Get on the speakers with an announcement instructing event guests where they can go to put on their best model pose, and then share the photos in real-time on the store’s display. Or, use announcements to direct customers to the display for more information about upcoming events in case they want to mark down the details.
Co-marketing efforts can keep events lively. And those photos—with the proper permissions of course—can be used in the promotion of the next event.
Both digital signage and in-store audio on their own are great ways to market to customers while they are physically in a brick and mortar store. But, when used together, they can have a transformational effect on the bottom line. Finding a partner that can help to create messaging—both audio and digital—that compliments one other is key.
Interested in learning more? Request a demo of Vibenomics today and learn how you can start creating on-brand audio and displays for your in-store customers.
A beautiful website…that has no visitors. A wonderfully curated social media feed…with no one to follow it. All of the careful work put into creating the perfect digital presence, including offers, events, and information that customers can benefit from and engage with. How, though, can businesses drive in-store customers to those valuable digital sites?
This is one of the most common problems businesses encounter when venturing into the digital space. Driving engaged customers to a website or a social experience can be difficult, but there are a few key ways to overcome the challenges and get customers to flock online. One of those key channels to utilize—and coincidentally one of the easiest—is in-store announcements.
Customers are already in the store and likely have their smartphones in-hand, ready to quickly visit a website or social channel right away, or even make a note of a contest or reason to visit later on. Why not take advantage of the captive audience that is already interested in the business and the products or services it offers?
Here are a 8 sure-fire announcement ideas that can help drive website traffic, social media likes, and all manner of social engagement:
1. Encourage customers to visit the website and donate or get involved with a local charity event that the store is hosting. Charity events and fundraisers can bring out the best in staff and customers alike. Use in-store announcements to drive customers to a special landing page so they can learn more about the charity and read information about how they can participate.
2. Drive customers to the business’ Facebook page to participate in a poll about the genre of music for a chance to win a prize. Music can make or break the vibe of a business. One of the most important ways to win in this category is to match the musical tastes to primary customers. Using in-store announcements to drive interested participants to the Facebook page for a poll not only garners new Facebook likes and interactions, but also allows the business to adjust the music—and therefore the vibe—to match their customers’ preferences.
3. Announce a discount on the next purchase if customer posts a photo of their outfit or service, tagging the company. A great way to get customers to a website or social site is through encouraging participation and sharing. Allow customers to brag a little about the way they use or style a product, raise awareness with their followers, and receive a discount? It’s a win all around!
4. Offer a special prize if customers post photos of their workouts, meal plans, or shopping tips every day for a month, using a certain hashtag. For a gym, retailer, or grocery store, getting customers to keep coming back is the crux of the business. Announce a contest while they are already in-store, giving brand fanatics (or wannabes!) an extra incentive to keep sharing the love.
5. Encourage signing up for the newsletter mailing list for special offers through the year. A newsletter can be one of the best ways to reach customers where they live: their inbox. If they are aware of the special offers and information available in the newsletter, there is no reason they wouldn’t sign up right way, even while waiting in line or browsing in the aisle.
6. Drive guests to a blog for more details about an upcoming event. Blogs provide a wealth of information for many businesses without taking up valuable homepage space. Use in-store announcements to let customers know about an upcoming event while also driving traffic to the blog site for additional information.
7. Offer customers a chance to win a free trial of a product or service by commenting on social posts, using a certain hashtag. Part of the beauty of social media is learning something new about customers. Use it to garner valuable information and offer customers a free trial of a product or service in return. The business has the opportunity to learn, and the customer may just keep using the product or service once the trial period is over.
8. Encourage customers to visit the website to view a video explaining more about a new offering. Video is reigning as the leader of the digital world. More people than ever are responding to video—so use it! Drive customers to the site to view a quick video and help them learn a little something more about the products, services, and even the staff.
Using in-store audio allows for an easy and effective way to control the vibe inside the store walls. However, it’s also an excellent tool that can encourage customers to connect with the business in the digital space. From in the store to in the cyber-space, a true connection with customers is critical.
Interested in learning more? Request a demo of Vibenomics today and learn how you can start creating on-brand music and messaging for your in-store customers.
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