Vibenomics

The Sights and Sounds of Retail Media In-Store

Vibenomics Promotes Paul Brenner to President and Chief Strategy Officer and Expands Audio Out-of-Home™ Advertising Team

Hires Seasoned Advertising Executives Josh Pyne and Brian Liebler

Vibenomics, provider of custom streaming radio stations for thousands of points of interest and the industry’s first audio out-of-home™ (OOH) programmatic advertising marketplace, has promoted Paul Brenner from Chief Strategy Officer to President and Chief Strategy Officer and expanded its sales team adding seasoned advertising industry veterans Josh Pyne and Brian Liebler. Mr. Brenner will own the overall vision and go-to-market strategy for Vibenomics’ audio out-of-home advertising.

“The market reception and growth trajectory of audio out-of-home advertising has been astounding, and there is no more capable leader than Paul Brenner to accelerate our momentum in this exciting space,” says Brent Oakley, CEO and Co-Founder of Vibenomics. “When Paul joined Vibenomics six months ago, it marked a clear turning point in our company’s evolution as a premiere destination for marketers who want to influence shoppers as they take those final footsteps on the path to purchase, and he has earned the full support of our entire team.”

To support the rapidly growing marketplace inventory and demand from national brands and agencies for Audio OOH™ advertising, the company has named Josh Pyne Vice President of Ad Sales, reporting to Mr. Brenner. Mr. Pyne assumes leadership of an existing team of category direct advertising account executives who work with Vibenomics Ad Market partner retailer category vendors. The company also hired New York-based Brian Liebler to be Director of National Ad Sales.

“Traditional audio, OOH, and retail media are in the midst of a digital renaissance along parallel paths that converge at Vibenomics, putting us in a unique position that resonates with a range of media buying disciplines tapping into a variety of budget sources,” says Mr. Brenner. “Josh Pyne has the right leadership experience scaling emerging media channels to seize upon this transformative opportunity. He is well on his way to building a world-class ad sales organization with the addition of respected industry veteran Brian Liebler who gives us a crucial local presence on the ground in New York.”

Before joining Vibenomics, Mr. Pyne oversaw global channel partnerships with data-driven marketing agencies and consultancies for 2 years as part of Equifax’s Enterprise Alliances organization.  Earlier in his 15-year career, Mr. Pyne gained both agency and publisher side experience defining go-to-market strategy and providing executive-level sales leadership throughout the emergence of digital, mobile, and programmatic advertising.  Roles included VP of Strategic Partnerships for ChaCha, VP of Account Strategy at LEAPamp, and VP, Engagement Strategy for Caperion. Mr. Pyne holds an MBA from the University of Indianapolis and a BS from Georgetown College where he played football. He is also currently a Partner at Bluegrass Snack Co, giving him unique insight on retail media from the perspective of a category vendor.

Previously, Mr. Liebler served as Vice President of Sales, US at Launchmetrics and before that, was Vice President of Advertising Sales at Whisper. He was also Vice President of Advertising Sales & Business Development at ooVoo, and over two decades, held positions of various seniority at ChaCha, Alloy Media + Marketing (now Defy Media), Y2M: Youth Media + Marketing (acquired by Viacom’s mtvU now Cheddar), XOS Digital, and CO-ED Magazine/COED Media Group (acquired by bluTonic). Mr. Liebler holds an M.B.A. in marketing from Seton Hall University.

Vibenomics, Inc. is a location-based Audio Out-of-Home™ advertising and experience company that powers custom radio stations for retailers, giving brands the ability to talk to shoppers directly at the point of sale.  With its powerful cloud-based technology, licensed background music library, data integration capabilities, full-service team of audio experience experts, and network of professional voice talent available on-demand, the company provides the right revenue-enhancing vibe for over 100 advertisers in more than 4000 locations across 48 states, reaching over 150 million people.

Delivered through flexible plug-and-play mobile tablet devices, Vibenomics dynamically broadcasts hyper-targeted, in-stream audio advertisements and curated playlists within any combination of locations across its swiftly growing national footprint, unlocking a powerful new shopper marketing channel for reaching consumers during the critical final footsteps along the path to purchase.  Through a first-of-its kind partner program, retailers can receive a portion of revenue for all advertisements sold by Vibenomics that play within their locations, giving them the ability to monetize their private airwaves and transform a legacy expense into a new profit center.

Founded in 2016 in Indianapolis as Fuzic, the company rebranded to Vibenomics in 2017 and is backed by $7.6 million in investments. Vibenomics was named a 2020 Best Place to Work by the Indiana Chamber of Commerce and is a finalist for “Scale-Up of the Year” in the 2020 TechPoint MIRA Awards, the biggest tech awards program in Indiana.

How Audio Can Impact Bottom Line

When it comes to music in your business, there is a lot to consider. All too often, business owners make the mistake of playing the music they enjoy versus the music that could actually provide a noticeable impact to bottom line. As seen in 2005 research completed by the American Psychological Association, music was the key sensory factor in making impulse buyers purchase more, and of those that made an unintentional purchase, it was noticed that these purchasers dropped nearly $30 more than planned when exposed to music in the store.

However, there is no “one-size-fits-all” method for determining what will work best for your space. Outlining business goals — selling more, retaining customers, providing an outstanding experience — can help develop a winning audio strategy. From improved mood, to altered perception of time, to the development of a desired emotion, the benefits of audio are clear. Three elements have research-backed effects on consumer behavior in-store, and should be considered when determining what playlist should come from the speakers in your space:

Tempo

Research has found that tempo is closely correlated to the actions that a consumer subconsciously takes. For business owners, this is incredibly powerful, as you have the ability to dictate exactly how you want customers to behave. It has been shown that slower music keeps people around longer, which typically results in visitors purchasing (up to 32%!) more as duration increases. For example, slow music played in restaurants caused customers to eat slower and spend a noticeably greater amount on alcohol — perfect for fine dining establishments, or the afternoon lull. However, if a fast-casual restaurant is experiencing a dinner rush and a shortage of tables, faster-paced music can make patrons believe they have occupied the space longer, thus turning tables faster as a result. The tempo of the background music in a space can not only provide a tangible change in the atmosphere of the business but can alter the mood of visitors in a positive manner when thoughtfully executed.

Volume

The volume of music also is important to consider when utilizing audio in your space. While most research agrees that the volume of music should match the energy of the patrons of your space, there are a few additional factors to consider. First, loud music has been correlated to less time spent shopping when compared to softer music played in stores. Additionally, young shoppers tend to respond better to music played in the foreground of a space, versus older shoppers who typically stay in a space longer when music is in the background. Determining specific business goals will help define exactly where your volume dial should sit. The Association for Consumer Research found that loud music will keep customers constantly flowing through a space, whereas quieter tunes will help customers stay and enjoy the ambiance a little longer.

Genre

The genre of music to play in a store is fairly dependent on the ideal customer for a business. Family-friendly establishments have seen better results when country music is played since 42% of Americans listen to and prefer that genre. However, high-end liquor stores have seen customers leaving with more expensive bottles of wine when classical music is guiding them through the space. Consumers have noted that classical music has made them feel more sophisticated, and therefore, they wanted their purchase to reflect that feeling. This is also apparent during the holiday season, as retailers have noticed higher purchase rates of festive goods when Christmas music is playing versus a non-seasonal playlist. Music has the ability to connect with a specific emotion, making customers feel something in regards to a product, rather than think about the purchase. Additionally, determining what genre most closely relates with your target market is important because you may want to avoid it, as research showed that consumers spent 8% less time shopping when they heard recognizable music versus unfamiliar tracks because they perceived time to pass more quickly.

The right music cannot only help customers stay longer in your space, but also can make them excited to come back. However, perfecting your playlist can take precious time and attention away from your business. Audio Experience Solution can make your job easier with a library of curated playlists, thoughtful scheduling capabilities, and access to professional voice talent to speak directly to your customers — saving business owners time and energy, while still allowing them to reap the benefits that come with tailoring the customer experience. The right music, at the right time, can influence customers to stay longer, spend more, or feel more positively about their experience. Music can reinforce a message and emphasize the influence of the entire, holistic shopping experience on customer behavior creating happier customers and a better bottom line.

Interested in learning more about using an Audio Experience Solution (AES) platform and how audio can revolutionize the customer experience in your space? Request a demo of Vibenomics today and learn how you can start creating on-brand music and messaging for your customers.

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