Vibenomics

The Sights and Sounds of Retail Media In-Store

The Harmonious Blend: How In-Store Audio Advertising Complements In-Store Digital Displays

Advertisers constantly seek innovative ways to capture consumers’ attention in the ever-evolving retail landscape. While visual displays have long been a staple in creating engaging in-store experiences, the synergy with in-store audio advertising has emerged as a powerful combination that elevates the overall impact on consumers’ purchase decisions. 

Imagine entering a store where vibrant digital displays catch your eye, showcasing the latest products and promotions. Now, add another layer to this sensory experience – the subtle yet influential power of in-store audio advertising. Let’s explore how these two elements work in harmony to create a dynamic and immersive environment for shoppers. 

Multi-Sensory Engagement

Visual displays are undeniably effective in conveying information, but audio integration takes engagement to a new level. In-store audio advertising provides a multi-sensory experience, allowing businesses to communicate their brand message through visuals and carefully crafted soundscapes. The combination of sight and sound captivates consumers, making their shopping experience more memorable and enjoyable. 

Reinforcing Brand Identity

While digital displays communicate a brand’s identity visually, in-store audio advertising adds an auditory dimension that reinforces brand recognition. A well-designed audio ad with a distinct voice and brand creative can leave a lasting impression on consumers, helping to establish and strengthen brand identity. Consistency across visual and auditory elements enhances brand recall, fostering a deeper connection with the audience. Vibenomics found that 40% of consumers indicated that in-store audio catches their attention because it’s highlighting a brand they know and trust (Vibenomics Suzy Research Audio In-Store Report, June 2023). 

Information Enhancement

Digital displays excel at presenting product information, but in-store audio advertising serves as a reinforcement mechanism. Imagine a digital display highlighting a new product while a corresponding audio ad provides additional details and directs shoppers to where the product is located in the store. This combination ensures that consumers receive comprehensive information, increases the likelihood of message retention, and in turn, has a great impact on purchase decisions.

Creating Atmosphere & Ambiance

In-store environments are not just about products but about creating an ambiance that resonates with the brand. In-store audio advertising contributes to this by setting the tone, whether it’s through curated music, narrations, or promotional messages. The fitting audio complement to visual displays can create a cohesive atmosphere that aligns with the brand’s personality and enhances the overall consumer experience. 

Call to Action Amplification

Digital displays often incorporate calls to action, encouraging consumers to explore products or take advantage of promotions. In-store audio advertising amplifies these calls to action by adding a persuasive and dynamic element. Whether it’s prompting consumers to try a new product or announcing limited-time offers, combining visual and auditory cues increases the likelihood of customer response. Vibenomics discovered that 41% of consumers indicated that in-store audio catches their attention by introducing them to a new brand/product (Vibenomics Suzy Research Audio In-Store Report, June 2023). 

Final Thoughts

The marriage of in-store audio advertising with in-store digital displays represents a dynamic duo in retail media. By leveraging the strengths of both mediums, businesses can create immersive, memorable experiences that resonate with consumers long after they leave the store. As the retail media landscape continues to evolve, the harmonious blend of audio and visual elements is poised to play a pivotal role in shaping the future of in-store advertising.

Getting Started with Vibenomics 

Vibenomics, a Mood Media Company, is the leading in-store digital provider with a combined in-store network with Stingray Advertising that reaches over 170 million monthly unique shoppers and 1 billion monthly shopping visits in the United States. Our platform provides a single, all-in-one retail media network, empowering advertisers to deliver an on-premise experience and to connect with consumers via display, audio, and experiential channels. 

Ready to elevate your retail media strategy with in-store audio? Click here to engage with Vibenomics today! 

Unwrap Holiday Shopping Trends

The holiday season is upon us, and with it comes the festive flurry of gift-giving, feasting, and merry-making. Understanding the nuances of holiday shopping behaviors is crucial for retailers aiming to make the most out of this season. 

Vibenomics, in collaboration with Suzy Market Research, has gathered valuable insights into the minds of consumers during this festive period. Let’s explore critical findings from the data and dive into how in-store audio advertising can play a pivotal role in enhancing the holiday shopping experience.

The In-Store Shopping Trend

78% of consumers plan to do their holiday shopping in-store (Vibenomics Suzy Market Research, Oct. 2023). This data point indicates a strong inclination towards the traditional brick-and-mortar shopping experience, emphasizing the importance of optimizing in-store strategies to capture the attention of holiday shoppers. 

Store Preferences

Breaking down the in-store shopping trend further, 36% of consumers plan to do most of their holiday shopping at grocery stores, 31% at dollar and discount stores, and 22% at home improvement stores (Vibenomics Suzy Market Research, Oct. 2023). Understanding these preferences allows retailers to tailor their shopping experiences and brands to adjust their marketing efforts to specific audiences and merchandise accordingly.

Holiday Deal Seekers

Holiday deals are a significant draw for shoppers, with 61% expressing their intent to take advantage of retailer/brand-specific holiday sales (Vibenomics Suzy Market Research, Oct. 2023). This statistic presents an opportunity for retailers to strategically promote their holiday offers and capture the attention of bargain-seeking consumers.

Product Preferences

77% of consumers plan to purchase groceries during the holidays, followed closely by 68% for holiday-themed food/snacks and 54% for adult beverages (Vibenomics Suzy Market Research, Oct. 2023). Retailers can leverage this information to curate unique holiday-themed displays and strategically position products to meet consumer demands.

Factors Influencing Purchases

Regarding decision-making, consumers prioritize price, quality, and promotions/sales. This data emphasizes the importance of offering competitive prices, maintaining high product quality, and effectively communicating promotional offers to sway consumer choices.

The Role of In-Store Audio Advertising

In this landscape of holiday shopping preferences, in-store audio advertising emerges as a powerful tool for retailers. Vibenomics data supports the idea that audio advertising can significantly impact product discovery, brand sales, and overall shopping experience. Here’s how:

Conclusion

As retailers gear up for the holiday rush, understanding the intricacies of shopper behavior is crucial. Vibenomics Suzy Market Research on Holiday Shopping Behaviors provides valuable insights that can guide brands and retailers in tailoring their strategies to meet consumer expectations. By incorporating in-store audio advertising, retailers can elevate the holiday shopping experience, driving sales and creating lasting connections with consumers in this joyous season!

Getting Started with Vibenomics 

Vibenomics, a Mood Media Company, is the leading in-store digital advertising provider with 23,600+ shopping locations in the U.S. Our platform provides a single, all-in-one Retail Media network, empowering advertisers to deliver an on-premise experience and to connect with customers via display, audio and experiential channels. 

Ready to learn how Vibenomics can elevate your Retail Media strategy with in-store audio? Click here to engage with Vibenomics today!

About Suzy Enterprise Market Research 

Suzy Market Research is a comprehensive consumer insights platform seamlessly incorporating AI-driven quantitative and qualitative research and top-tier audiences within a unified research cloud. With the endorsement and trust of more than 500 prominent brands spanning 22 industries, the Suzy platform has solidified its reputation.

The Power of Sound: The Importance of Retail Media In-Store

Picture yourself strolling into your local grocery store with a handwritten Labor Day shopping list. As you enter the store and weave through the aisles, a catchy familiar tune fills the air, infusing your shopping journey with energy. Amidst this musical backdrop, an artfully crafted audio ad takes center stage, emanating from the store’s speakers. This clever in-store promotion, perfectly tailored for the upcoming events, captivates your attention and weaves a compelling narrative.

The persuasive allure of the audio ad not only highlights a limited-time discount on an appealing product, but also provides clear directions to their location in an aisle or store department. Intrigued by the offer, you find yourself irresistibly drawn to explore this enticing deal. Although you initially planned for the items on your list, the magnetic pull of the sale convinces you to try a new brand or add an item to your list.

This scenario vividly illustrates the potent impact of sound harnessed through in-store audio. It seamlessly merges auditory engagement with in-store advertising, creating an unparalleled shopping experience.

In the ever-evolving landscape of retail media, where digital advertising tactics are in perpetual flux, a recent study by Vibenomics in June 2023 highlights the paramount importance of in-store audio as a retail media strategy and its remarkable ability to:

In-Store Audio Influences In-Store Purchase Decisions 

Despite the surge in online shopping and virtual stores, an astonishing 96% of consumers continue to explore the physical aisles of brick-and-mortar stores (P2PI Special Report, 2022). Vibenomics’ study reveals that 41% of shoppers make in-store purchases influenced by in-store audio. 

The power of sound to seize attention and guide decisions is undeniably captivating. Remarkably, 46% of shoppers derive joy from these audio advertisements, while an even more substantial 54% find them informative (Vibenomics Suzy Research, June 2023). In-store audio effectively grabs attention by:

In-Store Audio Directs In-Store Shoppers To Advertised Products

In the bustling realm of retail, where every part of the shopper journey  vies for attention, Vibenomics’ study uncovers that in-store audio acts as a seamless conduit, effortlessly guiding shoppers to the products advertised on the shelves.

Notably, in-store audio boasts a 14% higher visibility rate among shoppers compared to displays (Vibenomics Suzy Research, June 2023). This statistic underscores the effectiveness of in-store audio in captivating attention amidst the sensory overload of a retail environment. Unlike displays that might struggle to influence shopper behavior due to limited exposure and engagement, in-store audio emerges as an impactful force at the point of purchase. Key factors contributing to in-store audio’s guidance include:

In-Store Audio Empowers Advertisers to Conquer Brand Indifference

In the realm of shopper choice, where a myriad of brands clamor for attention, Vibenomics’ study reveals that in-store audio enables advertisers to harness brand awareness and ignite new customers as well as loyalty.

Cultivating a unique brand identity is pivotal. In-store audio becomes an invaluable ally, echoing a brand’s values and personality. Whether exuding a cheerful ambiance or a refined demeanor, in-store audio’s attention grabbing message captivates its intended audience. Through in-store audio, advertisers infuse personality and character into their brands.

Final Thoughts

Acknowledging the influence of in-store audio is crucial. The power of sound is a potent force in the realm of consumer shopping.

Getting Started with Vibenomics 

Vibenomics, a Mood Media Company, is the leading in-store digital advertising provider with 23,600+ shopping locations in the U.S. Our platform provides a single, all-in-one retail media network, empowering advertisers  to deliver an on-premise experience and to connect with customers via display, audio and experiential channels. 

Ready to learn how Vibenomics can elevate your Retail Media strategy with in-store audio? Click here to engage with Vibenomics today!

Music: The Companion We Didn’t Know We Needed in 2020

“I think music in itself is healing. It’s an explosive expression of humanity. It’s something we are all touched by. No matter what culture we’re from, everyone loves music.” 

This quote by renowned artist, Billy Joel, describes the significance of the companion we all know and love – music. Throughout time, music has served as a source of joy, expression, hope, and fellowship. Influential artists have called for world peace, an end to wars, and introduced conversation on social justice issues through their musical talents. Music has not only served as an enjoyable hobby, but has sparked controversy, healed broken spirits, and has brought people together that have nothing in common other than their appreciation of the art. Oftentimes, music is described as an escape from the struggles of reality – and the year 2020 was no different. With 2020 came the unparalleled COVID-19 pandemic that brought hardship affecting the entire human population. Social gatherings were considered a potential threat to individual health, limiting personal interactions and heartfelt connections. With friends isolated in their homes, music became the only reliable companion. In the year 2020, 82% of music listeners turned to audio as a mood enhancer, 67% as a welcome distraction, and 34% to find necessary companionship. Overall, people listened to communicate emotion and create community – something that could be done while six feet apart. 

What many have learned over the course of the past year is what Vibenomics has known since its beginning – music has the power and ability to transform attitudes, emotions, and even lives, if utilized correctly. Vibenomics has spent the past year ensuring that consumers had an enjoyable experience in retail locations – a space that caused a lot of fear and anxiety for consumers during the pandemic. While many activities were put on hold to align with government regulations, families had no choice but to commence essential errands such as grocery shopping. Vibenomics delivered an enhanced experience in these retail locations and gave consumers something to be happy about. Heard by up to 200 million shoppers monthly, Vibenomics is sure to connect with customers and turn the once-stressful shopping experience into an enjoyable one. 

Vibenomics at its core recognizes the importance of music and its impact on the emotional well-being of those in troubled times. Understanding music’s effect on the experiential component of shopping in-stores, Vibenomics has designated employees to use their industry expertise to deliver an innovative and enhanced in-store experience. Music Director, Libby Farr, states,  “It seems that a lot of the music during the pandemic was sad and slow. Many artists were able to capture the mood of the country in their songs. It will be interesting for future generations to look back on these to get a sense of what it was like to live during a pandemic.  Let’s hope we see some happier music in the coming year.”   Libby’s calculated decisions utilize a combination of market data and consumer behavior studies. However, Libby also relies on her own intuition and understanding to reach consumers where it matters most. Vibenomics not only provides consumers with an enhanced experience, but retailers and advertisers with the ability to control their message along the path to purchase. As the world begins its return to normalcy, Vibenomics continues to prioritize the employee and customer experience in stores nationwide. Things are looking up for the year 2021, but one thing will remain: music will always be a meaningful companion. 

If you want to enhance the experience of your retail location and find the right vibe, visit www.Vibenomics.com for more information.

Merging Convenience and Customer Experience

In an era where convenience is key, trends still show that customers value a great in-store experience. Online retail and expedited shipping have redefined what convenience means to the average consumer and how that experience can translate into brick-and-mortar spaces. “Experience counts. More consumers today are seeking a great, if not exceptional, experience when they shop — and yes, that includes within the convenience channel,” notes CS News on the makings of a great convenience store shopping trip.

Customers understand that businesses have the tools to learn the desires of individuals that walk through their doors and want store owners to use this knowledge to improve every interaction. Technology is advancing quickly and it is expected that innovation is being embraced in order to provide the best experience possible. Research by Aimia, a loyalty analytics company, noted personalized and relevant content has a definitive impact on customer loyalty. The upward growth of both competition and technology put convenience stores in a unique position to create personalized shopping experiences for their customers, especially by tapping into the information that means the most to them, such as community events and loyalty programs. Localizing and customizing the content that customers hear during their brief in-store interactions has the potential to be what makes the experience exceed expectations.

The National Association of Convenience Stores found that the average time it takes a customer to complete their in-store shopping at a convenience store location is between 3 to 4 minutes, including the time spent walking to and from their vehicle. With a short window of opportunity to delight the customer, how can convenience store owners provide their visitors with the best experience to keep them coming back in the face of many equally convenient alternatives? President and CEO of Sheetz convenience stores noted that “figuring out ways to disrupt from within, while keeping an eye on those also seeking to sell convenience” is the key to continuing success. C-Stores must find a way to merge personalized content with innovative technology to reach customers directly at the point of sale.

Audio Experience Software (AES), like Vibenomics, provides the technology platform to create a unique and personalized experience for the customer during the duration of their visit through the power of curated music and messaging. Indiana-based Ricker’s convenience stores utilize the Vibenomics AES platform in their 56 locations to communicate with their customers and promote items such as food or beverage offeringsloyalty programs, and localized sports recaps and weather reports without the addition of visual clutter or low-impact marketing efforts. “[With Vibenomics] we have a great platform to produce commercials and change commercials on the fly and to make sure that we are getting the message across to consumers, we knew we needed to have great audio,” states Keith Broviak, Ricker’s Director of Marketing, “We are able to take that message and create that commercial in the morning and in the afternoon have it in the stores — you can’t do that with any other type of media”.

Interested in learning more about using an Audio Experience Software (AES) platform and how audio can revolutionize the customer experience in your space? Request a demo of Vibenomics today and learn how you can start creating on-brand music and messaging for your customers.

Everything You Didn’t Know About Licensed Music, and Why It’s Important

In recent posts, we’ve covered an extensive amount of information about how to use in-store audio to create the best, most desired atmosphere for a business. The amount of time, effort, strategic thought and other resources that go into determining every aspect of a store’s audio experience—from dayparting to tempo—are not insignificant.

And yet, there is one area that we haven’t yet examined. That could be because the topic isn’t nearly as fun as thinking about holiday vibes and creative in-store announcements. While many businesses use music to set the tone and to create just the right mood, are the tunes they’re using actually legal?

The short answer? It depends.

So, what do business owners need to know about licensed versus unlicensed music? And how can business owners be sure their audio selections are on the right side of copyright law? Read on to find out!

Everything You Didn't Know About Licensed Music, and Why It's Important

What Is Licensed Music? Why Is It important?

Music—including what’s played over the speakers in-store—is protected by copyright law as a way to cover the copyright owners, allowing them exclusive rights to perform or play the music. According to copyright law, if someone, such as a business owner, plays that music for anything other than personal enjoyment without explicit permission, they are infringing on the copyright. That means the copyright owner has the right to sue for damages. Yes, a business owner can be sued for playing copyright protected music in their stores, and the cost of doing so can be very high. Courts can order damage recovery to the tune (get it?) of $750 to $150,000 per violation, depending on what the courts decide is reasonable.

However, there is an opportunity for businesses to use music legally to create the desired store vibe through music licensing. Music licensing is the appropriate use of copyrighted music, and it serves as a way to ensure that the copyright owners of the music are compensated when their work is used publically. If a license to the music is purchased, that purchaser has (albeit limited) rights to use the music without fear of infringing on the copyright. While there are a few exceptions, business owners need to obtain licensed music or partner with a technology solution that has a fully-licensed library of music.

Using licensed music to set the in-store vibe is critical so as not to infringe on copyright law and risk a potentially very costly mistake.

How to Get a License To… Play

There are several ways for businesses to legally license and play music over their in-store speakers. The first is through obtaining a license of their own by working with a Performing Rights Organization (PRO). Most music publishers and songwriters join a PRO that handles licensing their work to the public on their behalf. Examples of these organizations include the American Society of Composers, Authors and Publishers (ASCAP), Broadcast Music, Inc. (BMI), and SESAC. These organizations are responsible for collecting and sending royalties to the copyright owners.

However, obtaining a license from one does not mean gaining rights to all. For example, a license from ASCAP only means a business can play music from that particular organization’s copyright holders, which can become EXTREMELY complicated, not to mention risky. In order to combat this, businesses can purchase a blanket license, meaning they can play any of the music from each library. However, costs to do so can rack up quickly to the tune of at least several thousands of dollars per year.

Rather than pay that hefty price tag, businesses can instead work with a technology solution provider that has a fully-licensed library of music. Using a technology that boasts a huge licensed music set list means business owners can stay out of the licensing nuts and bolts, but remain in charge of selecting the best playlists for their business without legality worries.

Understanding how to license music is something few business owners have the time or energy to focus on. They are far too busy with bottom lines, employee satisfaction, and all the other facets that go into running a successful company.

So, rather than pay or hire a lawyer to negotiate licensing deals, why not allow a technology partner to handle the legal side and keep the music licensed? Then, all you need to do is curate the perfect playlist and press ‘play’.

Interested in learning more? Request a demo of Vibenomics today and learn how you can start creating on-brand music and messaging for your in-store customers.

5 Ways Audio Can Transform Your Business’ Space

Transforming a space can bring to mind images of sledge hammers and a new paint job. But it doesn’t have to be quite so HGTV. Instead of blasting out a wall or two, a business can be transformed with what is blasting out of the speakers.

How? Great question! Read on for 5 great ways in-store audio can easily transform what goes on in the business.

5 Ways Audio Can Transform Your Business' Space

1. Brings in the right customers

A business space can be made or lost by its customers. If a business is looking for ways to attract its target customer, the answer may just be found in what they have playing from the store’s speakers. Think about it. Customers walk through the mall and hear the same type of songs they played in their cars on the way there. Or they walk into an upscale wine shop and hear beautiful, classical music playing. Since the customer’s preferences come first, what does that target customer want to hear? What will keep them in the shop and encourage them to make a purchase or book a service? A sharp, edgy retail shop, for example, should make sure their playlist reflects its brand and isn’t playing dated tunes. Just incorporating that simple change can have a huge impact on the overall space.

2. Encourages the right flow

It is critical to have the right flow of customer traffic in every type of business, from grocery stores to retail outlets to restaurants and more. The right in-store playlist can help control and manage that very thing. How? By playing songs with the most appropriate tempo and pace. When a customer or guest  hear fast tempo music, their natural inclination is to move faster―the opposite being true of slower tempos, making customers want to linger a bit longer. Think about the audience, the desired traffic pattern, and when it makes sense to kick up the music or slow it down. For example, during a dinner rush at a family restaurant, keeping the up-tempo music going will keep the tables turning over at a regular pace. Later in the evening, however, the tempo can be slowed so maybe those last customers will stay for dessert.

3. Makes the wait fly by

In general, our society isn’t too fond of waiting. Whether customers are passing the time in a lobby for an appointment, a waiting room for their car repair, or even in longer lines at the checkout―it’s probably not their favorite part of your business’ experience. So, do your best to make it as enjoyable as possible! Creative and helpful announcements can keep this captive audience aware of their wait times and any upcoming events or special offers. The right music can help give customers something to tap their toes to and enjoy while they wait. Suddenly these wait times are less annoying and the overall vibe becomes much more positive.

4. Keep the staff happy

Who spends the MOST time in a business? The staff, of course. And what (or who) has some of the greatest influence on the customer experience? Again, the staff. Then it stands to reason that business owners should want to keep their staff happy. A great way to achieve that goal is by using in-store audio. Airing a solid, curated playlist that staff will enjoy and/or an in-store announcement strategy that will keep them informed regardless of the crowds and store size, making sure the staff is happy can be the best transformation a business can undergo.

  5. Improves the bottom line

In-store audio not only helps to achieve these four above goals, but it can also be a great tool to promote new products and events, all while creating a better overall store vibe and customer experience. And how important is the vibe to the bottom line? VisionCritical estimates that, by 2020, customer experience will overtake price and product as the most important key brand differentiator. And what can transform a business space more than a better customer experience and a better bottom line?

If the goal is transforming the business space, one of the easiest and most impactful ways to create a new or upgraded vibe is through in-store audio. While some may say that it’s all just “noise,” that’s far from the case. In fact, it can be the tipping point to making or breaking a sale.

Interested in learning more? Request a demo of Vibenomics today and learn how you can start creating on-brand music and messaging for your in-store customers.

The Science of Grocery Store Music―And How the Right Sounds Can Help Your Bottom Line

Think about walking into your favorite grocery store. Not the quick, convenience mart on the corner, but the grocery store that tempts each of the senses. The perfect lighting, the impeccably organized and colorful produce, the little sample cups of flavored coffee, the signs pointing out the best deals, the smell of the bakery…even the smallest details come together to provide the full experience.

While those experiences may come together to create a grocery shopping vibe that shoppers are familiar with, there is another source that can be just as important in its appeal to the unconscious. And that source is music.

What is it about some grocery store music that encourages us to spend without even flinching? How could the wrong music sabotage efforts? And how can the right sounds help the bottom line? Let’s take a closer look.

The Science of Grocery Store Music―And How the Right Sounds Can Help Your Bottom Line

The Mode of Music

No, no―not mood music, the mode of the music. According to The New Grove Dictionary of Music and Musicians, mode generally refers to a type of scale, coupled with a set of characteristic melodic behaviors. A Norwegian professor, Klemens M. Knoferle, found that while marketing teams or business owners are designing an in-store playlist, they often look at tempo, but they rarely look at mode as a criterion. In addition, “no consideration has been given to the potential for the interactive effects of low-level structural elements of music on actual retail sales.”

For the study, titled “It is all in the mix: The interactive effect of music tempo and mode on in-store sales,” Knoferle and his team spent time looking at the modes of songs played in retail environments in additional to the tempo. For a grocery store’s bottom line, the results of the study found that the best tempo and mode combination line is downtempo and minor. Those results are certainly something for grocery stores to keep in mind when creating their playlists.

Speaking of Tempo…

When it comes to the way people respond to music, tempo is one of the strongest components. In a 1982 study, “Using Background Music to Affect the Behavior of Supermarket Shoppers,” researchers lead by marketing professor Ronald E. Milliman, found that the tempo of in-store audio not only has an influence on customer pace or how quickly they move through the store, but also on the volume of sales.

The study found, in general, that fast or uptempo music means people move quickly. Slow or downtempo movement means that shoppers tend to move more slowly. Depending on the goal of the grocery store, one will be more beneficial than the other. For supermarkets or smaller grocery stores, for example, slowing shoppers down means they’ll have more time to look and, subsequently, buy. In fact, in Milliman’s study, he discovered that sales volume for grocery stores was, on average 38% higher on days when the stores played slow tempo music. If that’s not enough to make any grocer re-think their audio strategy, we don’t know what is!

Turn the Volume Down

Another important factor to consider when it comes to in-store music is volume. One of the earliest studies on the effects of music on retail shoppers looked at just that. How does loud or soft in-store music impact shoppers? In 1966, researchers Cain-Smith and Curnow specifically examined how volume affects grocery store shoppers. What they found was that loud music resulted in shoppers spending less time in the store. Soft music calmed shoppers and allowed them to spend more time examining, selecting, and ultimately purchasing products. The goal of background music is just that―it shouldn’t seek to drown out conversations or distract customers from the task at hand.

What KIND Of Music is This?

While each of these factors is important in its own right, when it comes to the science behind grocery store music, genre―or the style of music―reigns supreme. While studying modes, tempo and volume can give grocery store owners and managers tons of great information, the work isn’t universally applicable―meaning that what works for one store won’t necessarily work for another if the genre doesn’t fit.

For example, a 1993 study found that when classical music went head-to-head with pop music in a gourmet wine shop, classical won out. Customers bought more expensive wine with the classical music, enjoying the upscale, sophisticated vibe. Keep in mind, they didn’t buy MORE wine, just more expensive wine. The difference being (according to the study) that while genre impacts bottom lines in an impactful and measurable way, unlike the other criteria above, it doesn’t necessarily mean an increase in the quantity of sales, but rather in purchasing more expensive items.

While playing whatever is on the radio may be tempting, grocery stores should think beyond that. Music holds power, and we just demonstrated the research to back that up, allowing you to take a more scientific approach to your grocery’s in-store audio strategy.

Interested in learning more? Request a demo of Vibenomics today and learn how you can start creating on-brand music and messaging for your in-store customers.

Retailers: Use These 4 Tips to Set the Right In-Store Tone For Black Friday Shoppers

In the United States, most stores have had November 24, 2017 circled in bright red on their calendar for months. Why? Someone’s birthday? Nope―a different kind of holiday. This date marks a little something businesses call ‘Black Friday’. Traditionally, Black Friday is the busiest shopping day of the year and is also considered the kickoff to the holiday shopping season, a critical time for most retailers.

In 2016, more than 154 million consumers shopped in stores and online, which was about 3 million more than the same period in 2015, according to the National Retail Federation survey. With those numbers―and the competition for shoppers becoming stiffer every year―stores must bring their top tier game to the table. Business owners need to think about how they are creating a vibe that now only draws Black Friday customers in, but makes them want to open their wallets, too.

Most stores will have their holiday decorations and lights on, their scented fragrances plugged in, and their merchandise positioned just right for eager shoppers. And, while they may have already tuned to their favorite 24/7 holiday radio station, it may be time to think a little bigger about how to use in-store music and announcements to make sure the vibe is just right.

Feeling a little lost? Well, this is the right place! Read on for 4 key tips for using in-store audio to create the exact right Black Friday vibe to kick off the holiday shopping season with a bang.

Retailers: Use These 4 Tips to Set the Right In-Store Tone For Black Friday Shoppers

It’s Holiday Music Time!

During Black Friday, most shoppers are in the gift-buying, holiday spirit. Help keep them that way with a great holiday soundtrack. Before putting that playlist together, consider the audience the store brings in. The more contemporary the target audience, the more contemporary the holiday music choices should be. For a retail store catering to edgier clientele, however, more modern musical takes on traditional holiday tunes can help keep the spirits up. But, for yet another audience type, only the classics from childhood will do. If the store attracts shoppers of all ages and from all backgrounds, then blending both classics with more modern tunes is likely the best option. Whichever direction is decided upon, a carefully curated holiday playlist is what Black Friday shoppers are after when they’re sipping hot chocolate buying those stocking stuffers. Deciding upon the right tunes will help to create the perfect Black Friday vibe from the moment they step foot in the store.

Keep It Upbeat… But Not Too Much

There has been study after study done on the effects of tempo and how it relates to retailers. The topic of tempo has certainly been addressed in this blog before due to its importance when selecting just the right playlist. A careful balance needs to be created between faster, upbeat tunes and slower, more mellow ones. Most business owners want customers to take their time while shopping, taking time to look for what they may want to buy and, of course, not feel too rushed.

While all of this is true for most any day throughout the year, Black Friday is a different story. Not only are customers typically rushing from one store to the next, but they’re in search of the perfect deal. That means the amount of foot traffic through the store will likely be higher than normal, and the energy of the customers (even at 4am) will also be much greater. It’s important to keep people moving at a comfortable, but relatively quick, pace to keep aisles clear and lines manageable―and, believe it or not, playlist tempos play an important role in achieving this goal.

Keep Shoppers Informed

In the rush and excitement of the Black Friday frenzy, shoppers will rush right on by all the carefully designed signage that highlights the doorbuster deals and buy-one-get-ones. Calm, happy overhead announcements can break through all the craziness and make sure shoppers are finding exactly what they are looking for. And, because offers and availability can change so quickly, it’s worth investing in an on-demand system that can help stay up to date on stock and price changes. Some retailers, for example, may have bigger sales earlier in the day on Black Friday, with prices slowly climbing up until closing time. Because of Black Friday sale nuances, it’s more important than ever to over-communicate changes to customers in order to prevent angry shoppers.

In addition, lines will (with any luck) be a major issue. Using announcements to communicate wait times will help keep customers calm while allowing the store employees to provide the best service and organization.

Remember: Customers Are Only Part Of It

Yes―a huge part, by all means. But who do those all-important customers interact with when in the store? The employees and staff members. Keeping the staff happy and organized with in-store audio can be the missing link between miscommunication and confusion. That confusion will not only look bad when team members are unable to answer questions or have misinformation, but can also put that employee in a sour mood, making their interactions with customers just as unhappy. Happy staff don’t just mean happy Black Friday customers, but happier, loyal year-round customers.

While all through the year in-store audio can make a difference in the customer experience, Black Friday offers the opportunity to reach more people and bring some peace to a potentially chaotic day. Businesses need to use every tool in their box to keep customers happy, excited, and in the holiday spirit.

Interested in learning more? Request a demo of Vibenomics today and learn how you can start creating on-brand music and messaging for your in-store customers.

What’s the Science of Music? 8 Facts That Might Surprise You

Don’t feel like working out? Turn up the tunes and get to it. Finding trouble focusing? Put on some classical music. Need to shake a bad mood? Find some upbeat music and turn it up!

Most people spend a significant part of their day listening to music for one reason or another. They listen during a commute, through headphones while trying to power through a to-do list at work, while trying to make it through an exercise routine, and, of course, while visiting favorite stores or businesses. However, few spend time thinking about the science behind the music and why it has such an impact.

From the unique way the right music can increase productivity to how a certain chorus can bring tears or laughter, the science of music is fascinating. Here are 8 interesting facts that may be surprising when it comes to how it impacts us every day.

  1. Music Can Reduce Stress

The phrase “music soothes the savage beast” isn’t just a nonsensical phrase. Music, specifically slow tempo, classical music, can relax both body and mind. It has also been well documented that music can slow the pulse and heart rate, lower blood pressure and decrease stress hormones.

  1. Music Has a Positive Impact on the Elderly

Recently, a study published in Psychology Today found that in subjects over 69, processing speed, episodic memory, and semantic memory were better when listening to music. It was also found that music improves self-esteem as well as relieves depression in the elderly.

  1. Ambient Tunes Can Increase Creativity

In a 2012 study from The Journal of Consumer Research, researchers found that creative processes improved when participants listened to ambient noise at a moderate volume, but could suffer at a louder volume. It stands to reason that soft, ambient, lyric-free tunes can be the thing to get the creative juices flowing.

  1. Babies Can Learn Music While In The Womb

No, no…they can’t learn to play an instrument or read music, but it turns out music has an impact extremely early on. While it’s hard to tell long term impact, a 2013 study suggests that babies can not only learn a melody played to them while still in the womb, but they can recognize it after they are born. Those same melodies can also serve to relax the baby after he or she is born.

  1. The Right Music Opens Wallets

Interesting research from Frontiers In Psychology reported that if the music gave people “the chills” (meaning moved them in a positive way), they are more likely to give money. And if the music didn’t fit the mood, they gave less. So make sure the soundtrack fits the audience at the next fundraiser!

  1. Music Can Improve Physical Performance

This blog has previously reported on the way music can impact a workout, but it warrants repeating. Scientific studies found that there are “5 key ways in which music can influence preparation and competitive performances: dissociation, arousal regulation, synchronization, acquisition of motor skills, and attainment of flow.” Bottom line? Pump the jams while pumping iron.

  1. Music Actually Pulls at Heart Strings

Music can create a change in the cardiovascular system, according to a paper published in the journal circulation. Unlocking more about how musical rhythms impact physiology can provide insight into new therapeutic treatments for stroke and other similar heart-related conditions.

  1. It’s Not Just People Who Feel the Beat

Flowers grow faster by listening to music. So, according to research done in South Korea, play the mums a little Mozart and they’ll perk right up. The study found that “music helped plants grow at a faster pace, and is evidence that plants have genes that enable them to ‘hear.’”

Music is a powerful thing—much more so than most even realize. As the research grows, so does our love for and desire to have music in our lives.

Interested in learning more? Request a demo of Vibenomics today and learn how you can start creating on-brand music and messaging for your customers.

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